Returns & Exchanges

Tyneside Prints is committed to quality products and your satisfaction is 100% guaranteed!

If for any reason you are not completely satisfied with your purchase, you may return it within 14 days of receipt and receive a full refund for the price of the product. Shipping charges will not be refunded.

Please email shop@tynesideprints.com stating reason for return. You will be issued with a unique shop return code for your parcel.

To return your item please pack them in the original packaging and include the original dispatch note included with your order.

All returns should be sent to Tyneside Prints, Toffee Factory, Lower Steenbergs Yard, Quayside, Newcastle upon Tyne, NE1 2DF, United Kingdom.

We recommend that you send goods by recorded or tracked delivery if within the UK.

 

COMPLAINTS
If you are not satisfied with the way in which we have handled the return or replacement of any item, please email us at info@tynesideprints.com or write to us at Tyneside Prints, Toffee Factory, Lower Steenbergs Yard, Quayside, Newcastle upon Tyne, NE1 2DF.

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